Coordinator of Programs & Services
Title: Coordinator of Programs & Services
Division: TransLatin@ Coalition
Supervisor: Bamby Salcedo, Executive Director
Pay Range or Rate: $20-21.00 based on experience
Revised: July 2018
A new program supported with Federal Victims of Crime Act (VOCA) Victim Assistance Formula Grant Program Funds from the California Governor’s Office of Emergency Services (Cal OES) to work with trans and gender nonconforming individuals who have been victims of violence. This position is for an individual to be able to supervise and coordinate daily activities related programs and services. This position is under the direct supervision of the Executive Director.
The Coordinator of Programs & Services will be responsible to supervise day-to-day related activities to programs and operations of services. Coordinator of Programs & Services will oversee coordination of services, development of training curricula and volunteers/peer advocates. Additionally, Coordinator of Programs & Services will oversee the implementation of a hotline and keeping track of administrative issues related to programs and services such as monthly, quarterly and annual reporting, and development of effective strategies and systems for effective service delivery.
The ideal candidate would have to be knowledgeable about service delivery in the Los Angeles county and surrounding areas, and must have experience in supervising, designing and implementing strategies for projects and programs. The ideal candidate would be proficient in English and Spanish and will have clear professional guidelines about how to successfully work with people of Trans and Gender Nonconforming experience with multiple needs and be able to lead a dedicated team of individuals who will focus to address violence in Trans & GNC communities. Ideal candidates must be ready to provide coaching, organizing and mentoring to staff and volunteers. The ideal candidate should also be able to coordinate hotline and create training curriculum, organize and conduct sensitivity training to volunteers and organizations about Trans & GNC issues and violence, particularly in the field of sexual assault and domestic violence.
Understand effective delivery of supportive services to Trans & GNC people who are victims of violence and be able to create content for training curricula with our partner organizations in this grant for volunteers to be train and coordinate crisis hotline
Able to lead a dedicated team of staff and volunteers
Actively participate in coordination of services with our partners to provide competent services to Trans & GNC people victims of violence
Keep effective administrative tracking systems and tracking systems of clients, notes and accurate grant information.
Maintain clear and organized documentation of all program related materials, and assist in preparing timely reports subject to review and evaluation of internal and external stakeholders
Must have legit transportation and current insurance to be able to transport items needed for organization and clients to appointments and trainings
Must be able to build relationships with partner agencies and provide Trans sensitivity training to organizations in the violence prevention field
Organize and coordinate outreach activities where Trans people congregate and gather in collaboration with other program and service staff
Able to coordinate service delivery and implementation to clients who access services at The TransLatin@ Coalition
Work in collaboration with other existing staff from TransLatin@ Coalition to be able to do presentations to clients and organizations about violence prevention
Other activities as required to conduct coordination of services and agency objectives.
Other duties can be assigned by Executive Director.
MINIMUM QUALIFICATIONS - Knowledge, Skills, and Ability
Bachelor of Science Degree in Social Work, Psychology or Public Health related fields or at least 2 years of working with people of trans experience.
Proof of employment eligibility, valid California Drivers License and/or California Identification, and yearly automobile insurance
Updated tuberculosis test (annual requirement) – read, reviewed and dated by a clinician 6 months prior to employmen
Ability to coordinate multiple projects & tasks simultaneously in a high-pressure environment
Ability to master a wide range of information, taking initiative and adapt in a team environment
Ability to communicate effectively both verbally and in writing
Ability to work with diverse communities (e.g. multi-gender, ethnic, generation, lingual, Lesbian, gay, bisexual, transgender, substance use)
Broad knowledge of Social Determinants, Workforce Development, HIV/AIDS, and related issues
Good problem solving and conflict resolution skills
Great attitude and people skills a must
Experience and knowledge of PC hardware and software (Windows, Power Point, Word and Excel a must)
Ability to competently conduct trainings and workshops and coordinate outreach activities
Knowledgeable about Trans and GNC culture
Able to lead a dedicated team of staff and volunteers
NON-ESSENTIAL QUALIFICATIONS - Knowledge, Skills, and Abilities
Relevant supervision of programs and staff
Experience and knowledge of MS Access and Outlook Software
Bilingual in Spanish and English
Knowledge of diverse communities
Knowledge of behavior change interventions
Excellent writing skills
Four (4) year college degree with emphasis on Public Health related courses or a minimum of 2 years working with trans communities
- The incumbent in this position does have formal supervisory responsibilities
- Ergonomically safe office environment with desktop computer, desk, chair, natural light from windows
- Occasional outreach at community festivals, conferences, nightclubs, and other outreach venues that target population frequents. Must be comfortable with environmental conditions at the outreach locations, such as noise level, aggressive patrons, substance use
In the course of performing this job, the incumbent typically spends time sitting, standing, walking, frequent driving, carrying (max.20lbs), lifting (max. 20lbs), listening, and speaking.
The incumbent in this position must be able to accommodate to any/all of the following: constant distractions, interruptions; uncontrollable changes in priorities/work schedules; and availability for on call/duty after regular working hours, and exposure to inappropriate behavior and language of others
Please submit your resume and cover letter to: firstname.lastname@example.org